Your call will be answered by a youth volunteer age 18-30. Before taking their first caller, all volunteer counselors undergo 30 hours of training developed by mental health professionals.
When you call 855-95-AMALA
Who picks up?
They are trained
providing peer support
Topics frequently talked about include:
- Eating disorders
- Substance abuse
Volunteers are trained and ready to help callers and they will recognize cultural nuances that may be impacting the caller.
Follow-up training meetings are regularly held for all volunteer counselors to make sure they are well-equipped to deal with each call they receive. Supervisors are present at each shift to handle the more difficult calls/situations. Our Hopeline peer counselors are NOT licensed professionals.
Who is MAS-SSF?
Sacramento-based Muslim American Society-Social Services Foundation (MAS-SSF) is the parent organization of the AMALA Hopeline. MAS-SSF is part of MAS Sacramento, the local chapter of the national Muslim American Society.
Learn more about the foundation at mas-ssf.org. MAS-SSF offers a variety of social services for the Muslim community. These include counseling–personal and group, support groups, educational workshops on mental health/stress management, premarital counseling, and resource referrals.